Support

Last updated 4 October 2026

Write to afterhours@humenhuk.com with a question, a problem or an idea. Tell us which iPhone you're using and what happened. To report someone, use "Report" on their after or request in the app, which reaches us faster than email.

Why can't I see any afters?

AfterHours is in Tel Aviv for now. Afters open at 4am Tel Aviv time. Until then, Tonight shows a countdown and how many afters are planned near you, and everything comes down again at midday. Tap "Tell me when they open" for one alert at 4am. If it's after 4am and the list is empty, nobody near you has posted yet, so pull down on Tonight to check again.

Why do I need to sign in?

Hosts open their door to the people they say yes to, so every request comes from a real account. AfterHours uses Sign in with Apple and asks only for your first name, so you can hide your email from us without losing anything.

How do I get the address?

Open an after, choose who's coming and tap "Ask to join". When the host says yes, the address and door notes appear on that after and in My night. If the after is full, the button reads "Join the waitlist" instead, and the host can still let you in if space opens.

Where did the address go?

Addresses are deleted at midday, when the night ends. A night you were let into turns into a "Rate it" card in My night for two days, then that goes too.

The distances look wrong

Tap "Use my location" on Tonight so distances are measured from where you're standing. Without it, the app measures from Rothschild Boulevard.

How do I host?

Open the Host tab, tap "Post an after" and fill in the area and the full address, which is all the typing it needs because every other question starts answered. AfterHours asks for your location so approved guests get directions to the right door. Guests only see the area. The address and door notes go to each person you tap "Say yes" for. Turn on "We're full" to stop new requests, and tap "End the after" when you're done. Everything you post comes down at midday on its own.

Why was my after refused?

AfterHours doesn't list anything about drugs or paid company, so take that wording out and post again. If you think the filter got it wrong, write to us and say what you typed.

How do the safety tools work?

Tap the shield at the top of any screen. Hold "Hold for help" for a second and you choose whether to call the emergency number for your country or text your trusted friend. A quick tap does nothing, so it can't go off in a pocket. "Share where I am" and "I'm home safe" open a text to your trusted friend in Messages, and nothing is sent until you tap send. Choose or change that friend in Safety or in Settings.

Reporting and blocking

On any after, tap the three dots for "Report this after" or "Block", and hosts can press and hold a request to do the same. Blocking works both ways at once. A report goes to a person who reads it, and we act on reports within 24 hours, faster for anyone who felt unsafe or anyone under 18. We can suspend an account straight away.

Why is the app dark, with no map?

That's battery saver. It switches to a dark screen, shows the list instead of the map and checks for updates once a minute. It comes on by itself with Low Power Mode or under 20% charge. Change it in Settings under Battery.

The 4am alert doesn't arrive

Check that "Tell me when afters open" is on in the app's Settings, and that notifications are allowed for AfterHours in your iPhone's Settings, under Notifications.

Deleting your account

In AfterHours, open Settings and tap "Delete account and data". Read the confirmation before continuing. Deletion cannot be undone.

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